SHIPPING
Orders are processed within 3-5 business days after submitted. Not including the day submitted, weekends or/and holidays.
(SHIPPING MAY BE DELAYED BY USPS, this is completely out of control. However, you may contact USPS at 1800-275-8777 for more information.
All U.S Orders Over $100 receive FREE SHIPPING. However, some restrictions may apply.
(EX: FREE SHIPPING may exclude any sales or promotions at the time)
Please Note: Our "STANDARD FIRST CLASS SHIPPING METHOD" provides customer with TRACKING INFORMATION, but DOES NOT include insurance.
"PRIORITY SHIPPING" INCLUDES TRACKING INFO + It's insured by USPS!
Processing time does NOT include shipping time.
Shipping time starts at the time tracking information is scanned by USPS!
Cabanna Fashion is not responsible for packages that are sent to incorrect shipping addresses provided by the customer. To ensure that your package is properly delivered, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If USPS can not pick up your address there will be a delay in your order being processed.
If you realize that your shipping address was entered incorrectly please Text immediately (562)-774-5692 to resolve the issue and update the order with the correct shipping address.
If your order is shipped and the tracking information states that your package was delivered (or in USPS possession) and you have not received it, you must contact United States Postal Service (1-800-275-8777) directly to track down your package. Cabanna Fashion does not hold responsibility for packages that are marked delivered or in USPS POSSESSION!!
******Cabanna Fashion is NOT responsible for any lost or stolen packages. Packages may be left at your front door or mailbox by courier. We have NO control over what happens to your package once it is received and processed by USPS. We DO NOT replace or refund orders that are marked "DELIVERED" by USPS or any other courier.******
Express Priority Mail (1-2 Business Days)
No Express Shipping Available
Customer may request EXPRESS SHIPPING at 562-774-5692
Policies are subject to change without any prior notice.
Duties & Taxes
Customers are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the items. Duty fee will not be refunded on any type of returns. For more information, please contact your local customs office.
USPS’S local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.
International orders are shipped via USPS and will be delivered by local post or its affiliates. When your order ships from our warehouse, we send you a confirmation email not including your tracking number. Please contact Cabanna Fashion at sales@cabannafashion.com or 562.774.5692 to add additional insurance/ tracking number. Additional fees may apply.
Refuse Package
If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:
- Original and return shipping costs.
- Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments.
The amount of these charges will be subtracted from your merchandise refund.
All International Orders Are Final Sale.
Local Pick Ups
Please refer to "PICK UP" Policies
Track an Order
Once your order is shipped you will receive an email confirmation with your tracking number (Please allow up to 24 hours for USPS to update its tracking status). All of our orders are shipped via USPS Mail which takes 3-6 business days (once the order has been processed) depending on your location.
